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Calabrio Offers a New Solution to Quality Monitor and Analyze Chatbots
Workforce performance solutions provider Calabrio recently announced a new suite of Bot Analytics tools for Quality Management (QM). Bot Analytics …
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Broadvoice Expands Channel Partner Program in CCaaS Market with Veteran CX Hires
Broadvoice, a provider of omnichannel contact center and unified communication solutions for SMBs and business process outsourcing firms, expanded its …
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A Look at GenAI and Digital Twins, with Data Presented by Info-Tech
A new industry resource from Info-Tech Research Group lends credence to comprehensive practices powered by generative artificial intelligence (GenAI) …
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Businesses Face Security Woes in the Age of AI
Organizations may struggle to keep pace with evolving security landscapes, particularly in the face of AI advancements and the growing …
Read MoreThe CX Hot Six for Telecoms Learning Center
The CX Hot Six for Telecoms
A guide to customer experience technology that delivers on business KPIs
LATEST FROM COMMUNITIES
Why Is Your Low-Code (Development) Platform So Expensive?
The enterprise software market is expected to reach nearly $300 billion in 2024 and continues to rapidly accelerate, with tec…
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Can Workflow Automation Software Transform Your Business? Let's Find Out!
Managing a business effectively requires many different disciplines. There are many ways to manage things, from marketing to …
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Can Cutting-Edge Business Tech Revolutionize Your Investment Strategy?
Staying ahead in the world of investments requires harnessing the power of technology. Today's investors face a complex marke…
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Where does tax money go in the Netherlands?
Taxation is the lifeblood of any functioning government, providing the funds necessary to finance public services, infrastruc…
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Top 5 Advantages of Monochrome LCD Screens: Unveiling the Everlasting Appeal of Black and White
As users of the modern age, we get to witness cool new gadgets every day. And it's pretty amazing to see how manufacturers ar…
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Leveraging Technology: The Role in Legal Cases Post Auto Accidents
In the wake of an auto accident, the legal landscape has evolved dramatically with the advent of technology. From gathering e…
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Produce8 App Update: Slash Unproductive Meetings, Boost MSP Efficiency
Produce8 launched a major update to its flagship application designed to provide MSPs and their clients with unmatched insigh…
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FreeWave Technologies' FGR3-IO Levels Up Businesses' Remote Operations in IIoT
FreeWave Technologies announced the launch of its latest enhancement for IIoT use cases - the FGR3-IO, designed to elevate th…
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LTIMindtree and Vodafone Partner for Smart IoT Solutions
LTIMindtree announced a collaboration with Vodafone aimed at delivering connected and smart IoT solutions to drive Industry X…
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Understanding Pediatric Electronic Health Records (EHRs)
In the world of pediatrics, technology is transforming how we care for children. One key advancement is the rise of Pediatric…
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